Pricing
Simple, transparent pricing
Free to get started. Upgrade as your team grows. Cancel any time, no hidden fees.
Free
Try the platform with no commitment.
Free
Up to 5 analyses / month
- 1 team members
- 1 projects
- No SFTP connector
- Email support
Starter
For one quality officer.
€99/ month
Up to 2,500 analyses / month
- 3 team members
- 5 projects
- 1 SFTP connector(s)
- Email support
Most popular
Pro
For a team of quality officers.
€349/ month
Up to 10,000 analyses / month
- 10 team members
- 25 projects
- 3 SFTP connector(s)
- Priority support
Prices in EUR, VAT excluded. Billed monthly.
Compare plans
All plans include the standard analysis pipeline (transcription + scoring + alerts). Plans differ on capacity and team size.
| Feature | Free | Starter | Pro | Business |
|---|---|---|---|---|
| Monthly price | Free | €99 | €349 | €799 |
| Analyses / month | 5 | 2,500 | 10,000 | 30,000 |
| Team members | 1 | 3 | 10 | Unlimited |
| Projects | 1 | 5 | 25 | Unlimited |
| SFTP connectors | — | 1 | 3 | Unlimited |
| Support | Priority email | Dedicated |
Frequently asked
- How is an analysis counted?
- One analysis = one call recording successfully transcribed and scored against your script. Failed analyses (audio unreadable, Edith error) are not counted.
- What happens when I hit my quota?
- New analyses are blocked with a clear message until the next billing cycle, or until you upgrade. We never invoice silent overages.
- Can I change plans?
- Yes. Upgrade any time from your billing page — the new quota applies immediately. Downgrades take effect at the end of the current billing period.
- Do I need a credit card to start?
- No. The Free tier is included by default at signup, with 5 analyses per month. No card required.