Security & Compliance

Access and Authentication Policy

User accounts, passwords, MFA/SSO, logging, least privilege.

Incident Response Policy

How we detect, handle and notify security incidents.

Security & Compliance Policy

Overall security framework, technical and organisational controls, regulatory compliance.

Data protection policy

Legal bases, purposes, technical measures protecting personal data.

Data Retention and Deletion Policy

Retention duration per data type, deletion process, exercising the right to be forgotten.

Cookies policy

Cookies used, purposes, duration, consent management and opt-out.

Data Processing Agreement (DPA)

Processing agreement between Confluent Digital (processor) and Client (controller).

Service Level Agreement (SLA)

Guaranteed service level, availability, support and operational commitments.

Acceptable Use Policy (AUP)

Acceptable use rules for the platform — prohibitions, abuse, sanctions.

AI Policy

Our AI commitments: transparency, human oversight, non-discrimination, audit.